30-Day 100% Money-Back Guarantee on all Air-O-Swiss
Products
Satisfied customers are the key to the success of our company. That is why we only carry
the highest quality products and offer a 30-day 100% money-back guarantee as well as
3-years parts and labor on all of our Air-O-Swiss air treatment systems, and 10-years on
the AOS 2055 and AOS 2055D.Should you be unhappy with your
Air-O-Swiss product for any reason, please contact us immediately by email at Info@HomeAirTreatment.com or by phone at (888)
847-7850 to arrange for a replacement or refund. Defective products will be replaced at no
cost to you. You will be responsible for payment of return postage for non-defective
product returns. Upon receipt of a non-defective return, you will be refunded 100% of the
original purchase amount. Please note that you must contact us within 30 days of receiving
your product to arrange for a replacement or refund. Returns without prior authorization
from HomeAirTreatment.com will not be refunded, and the products will be returned to you
at your expense.
30-Day Guarantee and Returns Policy - All
Products Except Air-O-Swiss
All products sold by HomeAirTreatment.com are guaranteed against defects for 30 days from
the date of delivery. You may return a defective product to us for a refund or exchange.
Products returned must be complete with the original packaging in the condition in which
they were received. Customers wishing to return a defective product must contact Info@HomeAirTreatment.com to obtain a return
merchandise authorization number (RMA) and return shipping instructions.
If you would like to return a non-defective product, you
may return it to us for a partial refund within 30 days of purchase. Customers returning
non-defective products will be responsible for paying return postage, and will be charged
a 25% restocking fee, which will be deducted from the value of the refund. Customers
wishing to return a non-defective product must contact Info@HomeAirTreatment.com to obtain a return
merchandise authorization number (RMA) and return shipping instructions.
Products returned which are not in original condition, or products returned beyond 30 days
of original receipt by the customer, or products returned unaccompanied by a valid RMA
number, will not be eligible for refund or exchange and will be returned to the customer
at the customer's expense.
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